Terms of Service

1. Information About Us

• Website: https://mygreenbag.co.uk/
  
  
• Contact Email: sales@mygreenbag.co.uk
  

2. General Conditions & Eligibility

• By agreeing to these Terms, you represent that you are at least the legal age of majority in your country or jurisdiction of residence, or that you have given us consent to allow your minor dependents to use this site.
  
  
• We reserve the right to refuse service to anyone for any reason at any time.
  
  
• You must not use our products or website for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction (including copyright laws).
  
  

3. Product Information & Leather Characteristics

• Product Descriptions: We make every effort to display as accurately as possible the colours, dimensions, and images of our leather bags, jackets, and accessories. However, display settings vary across screens, and we cannot guarantee your device will render colours accurately.
  
  
• Natural Leather Disclaimer: Leather is a natural material. Natural variations in grain, subtle shade differences, or minor surface markings are inherent characteristics of genuine leather and are not considered manufacturing defects.
  
  
• Availability: All products are subject to stock availability. We reserve the right to limit sales or discontinue any product at any time without prior notice.
  
  

4. Orders & Contract Formation

• Order Process: When you place an order on our site, you will receive an automated email acknowledging receipt of your order. This email is an acknowledgement only and does not constitute legal acceptance of your order.
  
  
• Contract Acceptance: A binding contract between us is formed only when we dispatch your item(s) and send you a dispatch confirmation email.
  
  
• Order Rejection: We reserve the right to decline or cancel an order at any time prior to dispatch (e.g., due to stock unavailability, pricing errors, or suspected fraud). If your order is cancelled after payment has been taken, a full refund will be issued immediately.
  
  

5. Pricing & Payment

• Prices: All prices listed on our website are in British Pounds Sterling (GBP £) and include UK VAT where applicable, unless stated otherwise. Delivery costs are calculated and displayed separately at checkout.
  
  
• Pricing Errors: While we make every effort to ensure pricing accuracy, errors may occasionally occur. If we discover a pricing error on an item you ordered, we will notify you as soon as possible and give you the option to reconfirm at the correct price or cancel.
  
  
• Payment Methods: Payments are processed securely at checkout. By providing payment details, you confirm that you are authorised to use the specified payment card or account.
  
  

6. Delivery & Shipping

• Delivery Times: Estimated delivery dates provided at checkout are estimates only and are not guaranteed. We are not liable for delays caused by external courier services or customs processing.
  
  
• Risk and Title: Ownership of the items transfers to you upon full payment receipt. Risk of loss or damage transfers to you once the goods are delivered to the address specified in your order.
  
  
• International Orders: For deliveries outside the UK, you are responsible for any applicable import duties, taxes, or local customs charges incurred upon delivery.
  
  

7. Cancellations, Returns & Refunds

• Statutory Cancellation (14 Days): Under the UK Consumer Contracts Regulations, you have 14 calendar days from delivery to notify us at sales@mygreenbag.co.uk if you wish to cancel your order for a full refund.
  
  
• Faulty Goods (30 Days): Under the Consumer Rights Act 2015, if a product is faulty or not as described, you have 30 days to reject it for a full refund.
  
  

8. Intellectual Property

• All content on this website—including images, text, logos, designs, graphics, and code—is the property of My Green Bag and is protected by UK and international copyright and trademark laws.
  
  
• You may not reproduce, duplicate, copy, sell, or exploit any portion of our site or content without express written permission from us.
  
  

9. Limitation of Liability

• Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any statutory consumer rights that cannot be excluded under UK law.
  
  
• To the fullest extent permitted by law, My Green Bag shall not be liable for any indirect, incidental, or consequential losses, loss of profits, or business interruption arising from your use of this website or products purchased from us.
  
  

10. Personal Information & Privacy

11. Third-Party Links & Services

12. Governing Law & Jurisdiction

13. Changes to Terms of Service

14. Contact Information

• Email: sales@mygreenbag.co.uk
  
  
• Website: https://mygreenbag.co.uk/
  

Reminders Before Publishing:

• Fill in your registered UK business/postal address in Sections 1 and 14.
  
  
• Ensure hyperlink targets (e.g., to your Returns & Refunds Policy or Privacy Policy) match your Shopify page URLs.